Abnormal Operation
If you experience any of the problems below while using the product, please check the following: There may be no problem with the product.
I cannot see some programmes.
Adjust the position or direction of the antenna.
Save the desired programmes in HOMEHOME Setting iconSetting icon All Settings iconAll Settings icon Programmes Programme Tuning(Programme Tuning & Settings) or Programme Manager.
The screen does not appear for some time after power-on.
This is because there is a noise-removal process to eliminate any possible noise that may appear during power-on. This does not mean the product is defective.
The pointer of Magic Remote is not appear in the screen.
Your Magic Remote may have run out of batteries.
Replace the batteries and register your Magic Remote again following the instructions shown in How to Operate TV Magic Remote Control of User Guide.
This only applies to models that support the Magic Remote.
Information on customer service for product problems is available in HOMEHOME Setting iconSetting icon All Settings iconAll Settings icon General About This TV on the TV.