Screen Problems
If you experience any of the problems below while using the product, please check the following: There may be no problem with the product.
First of all, perform a
Picture Picture Test for check any abnormalities in the TV.



- The screen overlaps or there are stripe patterns on all programmes or on a specific programme.
- Turn the antenna toward the broadcasting station or connect the antenna correctly in accordance with the "How to Connect an Antenna" section.
- The screen shakes after the momentary appearance of vertical/horizontal lines and net pattern.
- Stop using items such as wireless telephones, hairdryers, electrical drills etc. The problem is caused by high-frequency electronic devices such as another TV or strong electro-magnetic sources.
- A digitally broadcasted programme stops or its screen is broken.
- This happens when a signal is weak or reception is unstable. Adjust the antenna direction or check the cable connection.
- If the signal strength is too low in
Programmes Programme Tuning(Programme Tuning & Settings) Manual Tuning, contact the broadcasting station or management office to have the signals checked.
- I cannot see digital broadcasts even though I am using a cable television.
- Check your subscription information with your cable television service provider or ask for the signal to be checked.
(Some products do not provide digital broadcasts.)
- The screen is blank or the image is blurred when an HDMI cable is used.
- Check that the HDMI® cable meets the required standards. If it is not a certified HDMI® cable, the screen may flicker or may not display anything.
- Check that the cable is properly connected. Improper connection may cause screen flicker.
- It does not work when I connect a USB device.
- Check that the USB and USB cable versions are 2.0 or higher.
Information on customer service for product problems is available in
General About This TV on the TV.


