PC Connection Problems
If you experience any of the problems below while using the product, please check the following: There may be no problem with the product.
- The screen remains blank after it is connected to a PC.
- Check that the PC is properly connected to the TV.
- Turn the TV off and back on using the remote control.
- Restart the PC with the TV on.
- Check that the current screen resolution supports the PC input.
- To use dual monitors, check that the PC or notebook supports dual-monitor mode.
- Reconnect the HDMI cable.
- The sound does not play when the PC is connected with an HDMI cable.
- Contact your video card manufacturer to check the HDMI audio output.
(Video cards designed for use with DVI format files need to be connected separately with an audio cable.)
- The screen is cut off or moved to one side after it is connected to a PC.
- Set to a resolution that supports the PC input.
(Reboot your PC after changing the resolution.)
Information on customer service for product problems is available in
General About This TV on the TV.


